What does No Win No Fee mean?

Basically – You will not be charged if your claim is unsuccessful!

The term ‘No Win No Fee’ is universally used to describe an agreement between a lawyer and the injured person. It means that the injured party or ‘client’ cannot be charged if their personal injury compensation claim is unsuccessful.

This type of agreement has been used throughout the insurance claims sector to help many thousands of people to access the compensation they deserve. There are many forms of claim that can be handled on a no win no fee basis including:

  • Slips, trips and falls
  • Car accidents
  • Accidents at work
  • Motorbike accident
  • Clinical/medical negligence

Whilst there are numerous personal injury companies out there that claim they offer a no win no fee agreement, there are sometimes hidden charges in the service they offer. You need to be careful when identifying a personal injury firm to represent your case and not assume that ‘claims farmers’ are real lawyers that are regulated and have experience in the field.

Please call us on 01159 704 180 to access expert advice from one of our specialist legal advisers on a no win no fee basis.


In 1998 legal aid for personal injury cases was withdrawn and a new concept, conditional fee agreement was introduced better known as ‘No-Win No-Fee*.’ This development saw the gradual removal of support traditionally provided by Citizen’s Advice Bureaus to injury victims in helping them to identify a solicitor to represent their injury claims.

This new legal landscape created a gap in service support to injury victims and in response therefore, Accident Advice Helpline was established in 2000 to assist people to find a suitable solicitor to enable them to bring an injury claim against the negligent party.

Sanctuary Law has a mission to advise and assist victims of non-fault accidents to claim the optimum level of compensation to which they are entitled.

Get the legal advice which is right for you

The only and best option any legal adviser can offer you when you’ve had an accident and you have been injured through no fault of your own, is to seek out appropriate and professional legal advice from a law firm. Such a firm must have a specialist background in injury claims and in providing assistance to injury victims to enable them to get the optimum compensation to which they are entitled.

Whilst you may deal directly with the insurance company yourself, it can sometimes be a lonely and difficult experience. You may or may not be aware that the default position of most insurance companies is to make you a low a settlement offer as possible to minimise their exposure. The role of a professional personal injury solicitor is to remove the stress of the whole process, and to deal directly with the insurance company with the aim of achieving the highest level of compensation possible in your best interest.

Experienced personal injury solicitors will know immediately if the level of compensation is appropriate to your injury and whether there is scope to increase the settlement. The role of your legal representative is to fight and to challenge the insurance company in the event that we believe that your compensation settlement figure is out of line with regard to the true settlement you should be receiving.

It is so important selecting a legal representative, for you to appoint a specialist personal injury solicitor. You must check they are authorised and regulated by the Solicitors Regulation Authority (SRA) and seek out the SRA authorisation mark on their website and on any marketing documentation that you see.

The downside of not being a little careful at this initial stage is that you may end up giving your case to so called “middle men” who can give your details to other solicitors for a marketing fee. In essence, you have just given your personal details to a marketing company. In such cases, you do not always have a choice as to which solicitors will end up representing your case with the insurance companies.

The right personal injury law firm will always make an assessment of your claim free of charge, so you may as well call and speak with specialists and experts in the first instance and avoid ‘Middle Men’ altogether.

It is also important to note that you have a time limit within which to make your personal injury claim, so therefore any delays will impact on your ability to claim your compensation.

Do not worry about what to do next regardless of fault.

Please call us or make an online enquiry and a member of our team will get back to you. It will be a totally free assessment of your accident and circumstances – you can then decide how you wish to proceed with your claim.